Contact information
Contact Information
Last Updated: September 2026
Have a question about your order, product details, delivery timelines, or return procedures? At Harper Legacy, our dedicated customer care team is here to guide you every step of the way to ensure a seamless shopping experience.
Customer Care
Support Email:
info@harper-legacy.com
Official Website:
harper-legacy.com
We strive to respond to all email inquiries within 24–48 business hours. Please include your order number for faster service.
Service Hours & Cutoff
Monday – Friday: 09:00 – 17:00 EST (Eastern Standard Time)
Saturday & Sunday: Closed
Daily Order Cut-off: 8:00 PM EST
Inquiries received outside operating hours will be attended to on the next available business day.
Important Notice Regarding Product Returns
Our registered office in Brossard, Quebec is strictly an administrative headquarters and CANNOT receive or process physical product returns.
Please do not send return packages to our Brossard corporate address. All returns must be requested and pre-authorized via email at info@harper-legacy.com. Upon authorization, complete return instructions and authorized return routing details will be provided. Unauthorized shipments sent to Brossard will be rejected.
Company Details & Addresses
Store Name: Harper Legacy
Official Website: harper-legacy.com
Customer Care Email: info@harper-legacy.com
Registered Administrative Office
Harper Legacy
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada
(Administrative HQ — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@harper-legacy.com for authorized return instructions.
(Pre-approval mandatory before shipping)
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