Privacy policy

Privacy Policy

Last Updated: June 27, 2026

Harper Legacy ("we," "us," or "our") operates harper-legacy.com. We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, create an account, contact customer service, or otherwise interact with us. Our online storefront is hosted by Shopify, enabling us to provide a secure e-commerce shopping environment.

PIPEDA COMPLIANT | SHOPIFY E-COMMERCE INFRASTRUCTURE | CANADIAN PRIVACY SAFEGUARDS

1. Personal Information We Collect

Depending on how you interact with our website, we collect the following categories of personal information:

Data Category Examples & Information Details
Contact Details Full name, billing address, shipping address, email address, and telephone number.
Order & Transaction Info Order history, purchased items, sizing preferences, return records, and customer care correspondence.
Payment Confirmations Payment method verification and transaction timestamps. (Full payment card numbers are processed directly by PCI-DSS compliant providers and are never stored on our servers).
Technical Device Data IP address, browser type and version, device information, cookies, and website navigation patterns.

2. How We Collect & Use Your Information

We collect data voluntarily provided by you during order placement, account creation, or customer service interactions, as well as automatically through cookies and Shopify analytics infrastructure.

  • Order Fulfillment: Processing transactions, managing shipping and delivery, and handling returns, exchanges, or refunds.
  • Customer Communication: Providing dedicated support, sending order status updates, and responding to inquiries.
  • Store Optimization: Improving site performance, maintaining server security, and refining product selection.
  • Fraud Prevention & Legal Compliance: Authenticating purchases, detecting malicious activity, and fulfilling Canadian statutory obligations.
  • Marketing Communications: Sending opt-in newsletters or promotional offers (you may unsubscribe at any time via the link in our emails).

3. Data Sharing, Shopify & Service Providers

We do not sell your personal data. We share information only with trusted service partners necessary to fulfill operations, including Shopify (our e-commerce platform), payment processors, international fulfillment centers, logistics couriers, and fraud prevention providers.

International Transfers: Because we utilize Shopify's global infrastructure and international logistics partners, your personal information may be transferred to, stored, or processed outside Canada. Whenever data is transferred internationally, we implement reasonable safeguards to maintain PIPEDA-compliant privacy protection.

4. Cookies, Retention & Safeguards

Cookies: Our website uses essential and analytics cookies to retain shopping cart items, remember browser preferences, and measure storefront traffic. You can adjust your browser settings to decline non-essential cookies.

Retention: Personal data is retained only for as long as needed to fulfill order contracts, maintain accounts, comply with legal/tax obligations, or resolve commercial disputes.

Security: We employ administrative, technical, and physical safeguards—including SSL encryption and restricted employee access—to protect your personal records against unauthorized access, disclosure, or misuse.

5. Your Privacy Rights (PIPEDA & Canadian Law)

Under PIPEDA and relevant Canadian provincial legislation, you hold specific rights regarding your personal information:

  • Access: The right to request access to personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete personal records.
  • Consent Withdrawal: The right to withdraw consent for direct marketing or specific processing activities.
  • Deletion: The right to request deletion of personal information, subject to statutory tax and financial retention rules.
  • Regulatory Complaint: The right to submit an inquiry or complaint to the Office of the Privacy Commissioner of Canada (OPC) or provincial privacy authorities.

To submit a privacy inquiry or exercise your PIPEDA rights, contact our privacy officer at info@harper-legacy.com.

Important Notice Regarding Product Returns

Our registered office in Brossard, Quebec is strictly an administrative facility and CANNOT process or accept physical product returns.

Please do not send physical returns to our Brossard corporate office. All returns must be requested and pre-authorized by contacting customer support at info@harper-legacy.com to receive official authorization and routing details for our designated international fulfillment return center.

Company Details & Privacy Contact

Store Name: Harper Legacy

Official Website: harper-legacy.com

Privacy Inquiries & Support: info@harper-legacy.com


Registered Administrative Office

Harper Legacy
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada
(Administrative HQ — Not a return address)

Product Return Address

Issued Upon Authorization
Contact info@harper-legacy.com for authorized return instructions.
(Pre-approval mandatory before shipping)

© 2026 Harper Legacy | All Rights Reserved